Our Guarantee

 

Fiberglass:

Cowtown Guarantees the fiberglass to be free from defects in factory workmanship and materials for 3 years from the date of purchase. Exceptions: off the road, 4X4 and duallys. We do not cover abuse


Exterior Finish:

The gelcoat unit, doors, windows and hardware shall be warranted for one year from date of purchase. The painted unit shall be warranted for 3 years from date of purchase. All units must be polished at least 2x a year with NuFinish to maintain a good finish and to protect the exterior.

 

Workmanship:


Any part that is found to be defective due to materials or workmanship will be repaired or replaced when delivered prepaid to our shop while still under our guarantee. All repairs are to be made at WE Dream, LLC dba Cowtown Sleepers manufacturing plant in North Carolina unless otherwise designated by authorized personnel.  All repair work must be authorized by a WE Dream, LLC  purchase order before commencing repairs.  All repairs made prior to authorization from WE Dream, LLC will not be covered under this limited warranty.

We have a NO REFUND policy as all our units are custom made.